I would give this company a -1000 if it was allowed to go that far negative. I have spent a week, and 3 days, contacting this company, trying to locate my package. They did absolutely nothing!!! They were completely unhelpful, and since day two, they have been saying to contact the seller, the seller kept telling me to contact the shipper, So I have been stuck in a 16 hour 9 day long battle trying to find my items. I will never purchase from the seller Fabletics/yitty ever again. Going forward, if I see that a company uses them for shipping, I will immediately cancel my order.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.