I bought 4 different items from Best Buy in the last 3 months and Best Buy uses Ontrac for delivery each and every time they were late 2 to 3 days their web tracker says it is out for delivery the tracking is never updated but it always says will be delivered today but just before it is supposed to be delivered you check for a update and it always say delayed I hate this delivery service. On two of the items I called BB headquarters and I don't know if BB ever did anything but I usually got my items within a day or two
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.