ontrac.com

1.1
1.1 Based on 400 reviews

OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
misleading - start to finish

I give them 2 instead of 1 because at least they communicated. Told me they couldn't deliver an item to my address because they didn't have a "unit number" When I don't even live an apartment. I told them that and then gave them directions to leave it at my side door on a table so I could get it when I arrived home the next day. Just got home to find that the package was left on my front doorstep like any other ordinary delivery.I'm not sure what that was all about and why you made me wait a whole extra day when you could've did the exact thing the day before but decided not to because you needed a "unit number" for a building that looks NOTHING like anything but a family house.

2
Date of experience: Jun 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.

  • language https://ontrac.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More