Friday I get a notification my package is out for delivery at 8:07 AM. I contacted them through text at 4PM "since that is the only option I found" to notify them we close at 5 and we are open M-F 8/5. 28 minutes of texting and I found out it would be here just before 6PM. We close the business and I wait in front of the door until 6PM. I go home and get a notification they tried to deliver at 6:17. I get an email Saturday morning it is out for delivery again. I come to the business and wait until 5 again. I got a notification that night the business was closed so they couldn't deliver the package. Sunday morning I got an email saying it was again loaded on the truck for delivery. I came to work and waited until 8PM. They never showed up.
Claim your business profile now and gain access to all features and respond to customer reviews.
OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.