I hate this company so much. Today I was waiting for a package from Aletha (hip and neck pain relief tools) and first it said the package was delivered, then it said damaged, then it said contact sender, then it said that they did not deliver because of security concerns. This is the FIFTH package in 2025 that they have lost, or not delivered. Once I know that a company uses OnTrac, I will never use them again! I hate this place, I don’t understand how this is allowed to happen!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.