If I could give this joke of a company negative 5 starts I would. They are worse than the USPS, and I didn’t think that was possible. We have never once had something shipped by these morons and not had an issue. Yesterday and today they said my package was undeliverable because they needed a gate code. There is not one gate, or code needed to get to my front door. I waited ant the entrance of my neighborhood (one way in and out, and no gate) from 4:30-5:00 pm today to get my birthday gift my wife ordered, and sure enough I checked the delivery status at 5:00pm. Guess what it said? That’s right! Package undeliverable at 4:42pm. Where the fu€k are they trying to deliver my package. I was waiting at the one and only entrance to my whole neighborhood at that exact time. The delivery driver is either lying, or the most incompetent delivery driver known to man. An Amazon driver using a Samsung just dropped off a delivery and it’s 5:32pm. If a random driver with a Samsung Galaxy can find and deliver to me, why can’t On Trac? Let’s all start a movement to write a bad review every time these jerks screw up and put them out of business. I’m going to write another one about my experience yesterday, and every other time they screwed up. Hold on tight On Trac, 37 bad reviews are heading your way.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.