Terrible experience. Like so many other people, OnTrac left the package out in the open in Queens, NY. They didn’t bring to my apartment door or leave it in our buildings secure package room like every other currier does. My $700 package was stolen within minutes and OnTrac is denying any responsibility. After 2 months, Adidas and OnTrac have offer me a $25 gift card to compensate for their negligence. They are a joke.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.