Like most, this is the worst delivery service I have ever dealt with, and that's saying a lot. They don't keep you up to date on the delivery status. You can't contact them directly to find out where their package is and when you use the "Chat" method or text, they simply don't get back to you. Worst yet, the package never came.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.