I ordered clothing from the Gap while I am on vacation with plenty of time for delivery. Now I am 3 days away from leaving Florida and the driver has claimed not to be able to deliver two days in a row. I provided a gate code yesterday, now today they state it is a security/signature issue although my order for Gap clothing certainly does not require a signature. I am going to miss my delivery, but Gap chose this horrible service so they will have to refund me and eat the cost of the late package.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.