ontrac.com

1.1
1.1 Based on 400 reviews

OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping....

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Stan Adams
Watch for wrong street deliveries

After the 2nd item delivered to the wrong address, I received a response to my complaint. The 1st delivery was to the wrong address, left at the door of a neighbor I do not have contact with, not even left at my gate which has the address posted on it. 2nd item delivered was delivered to the right place however, thrown overthe gate, semi surviving. The latest delivered was delivered to the total wrong street, again thrown over a locked gate. Zero response to the 1st delivery issue. 2nd one, delivered to the wrong street was that "our delivery records show it was delivered, any issues contact he seller. Not sure what the seller has to do with an incorrect delivery. Was a vendor i do business with regularly. Very frustrating, would not recommend on trac for any delivery

1
Date of experience: Mar 19, 2025

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Business Details

  • OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.

  • language https://ontrac.com

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