If I could give this company a ZERO, I would! My package was to be delivered March 19. Instead, I received notification on the 20th that my package could not be located. They do not have a customer service number where you speak to an actual person. There's a number to text and you get an immediate response which basically says they are unable to help you and that you need to contact the seller. Hello! Did you even check to see if you could help me? No! Instead you send a general message, which I'm sure is the same message sent to anyone inquiring about a delivery. I think my package was taken by the delivery driver because a driver did come into the driveway, but left without leaving a package. After reading the many bad reviews given this company, I don't know why any reputable company would be using them for delivery, especially when they are having to make refunds for orders that were 'lost' or 'stolen'.Someone needs to say enough is enough and shut this corrupt company down? The sooner the better!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.