OnTrac is the absolute worst delivery service I’ve ever experienced. I ordered online and they used this terrible service. I’ve yet to receive my package and we are way past the delivery date. They have no updates and no one to talk to. Why is this even a company? And why is anybody using it? I would rather cancel my order and reorder using a reputable company that actually follows through with delivering packages on time or well I’d be happy with AT ALL at this point. I wish I could give them negative stars.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.