If I could give this company a zero, I would. First, how can you have a shipping company with no phone number to talk to a real person there’s a phone number if you Google it, but you cannot get a representative. They don’t have them. You have to go on some automated chat, which gives you generic answers- what happens when you have a lost package? I’ll tell you what, you’re screwed. Horrible horrible company.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.