ontrac is a literal jokehow is this company even still in business?? they “delivered” my package… to the void apparently. bc it sure as heck didn’t show up at my door. i was home all day — no knock, no photo proof, nothing. but somehow it’s “delivered”? be serious.the customer service? don’t even bother. they either ghost you or hit you with the most useless, scripted responses like “check around your property” — like i didn’t already flip my entire porch upside down.ontrac is honestly the equivalent of throwing your package out the window and hoping it lands at your house. unreliable, careless, and straight up trash. if a company uses ontrac, i will cancel my order.save yourself the stress and just don’t. this ain’t shipping, it’s scamming.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.