I placed a wallet through TJ Maxx on 2/11/2025, and was given a delivery date of 2/14/25. Then, when tracking was advised that the package was reouted incorrectly & this had been fixed & was on the way to me, now scheduled for delivery on 2/17. Again, no delivery & rerouted for delivery on 2/18. Package still no show & now there us a delivery exception fir 2/18-2/23. An additional 5 days! I called TJ Maxx CS and told them they could keep it ^ to credit my acct. It's not my job to chase their online items when they can't use a reputable delivery service. They told me that if I hadn't received the merchandise byb2/21, to call back on 2/22 to get credit. TOTAL ABOMINATION BY TJ MAXX! THEY NEED TO FIRE THIS DELIVERY SERVICE, IF YOU CAN CALL IT THAT!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.