Worst delivery service ever. Duluth Trading has lost this customer for ever due to OnTrac. Packages never are delivered on initial delivery date. Real time tracking is a joke. When I enter their tracking number it says to enter a valid tracking number. Duluth Trading uses this delivery service because I am sure they are cheaper than anybody else. But what are you saving when you lost a customer that spends thousands of dollars a year with your company. WAKE UP, there is a reason why FedEx, and UPS are so large. They are dependable and do what they do very well. Trying to save a buck you lost thousands as well as any referrals. Remember when customer service meant something. What a joke.
Claim your business profile now and gain access to all features and respond to customer reviews.
OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.