Worst incompetent and unreliable company. Several times packages were NOT delivered to our house. They share a photo "proof of delivery" in the tracking link BUT the photo is a completely different house/door. We never received the package and OnTrac did not resolve issue. Told us to reach out to the Seller. However, the tracking link they provided states it was delivered. So how do you prove that to the Seller and now its more headache and issues for the customer. STAY AWAY FROM THIS BUSINESS.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.