I had three packages on three different weeks and none of them were delivered. Not one. It sure looks like a Scam and the drivers are stealing. They aren’t employees, they are people with a driver’s license and a car. You’ll find the picture they take is not of your house. I was told the recurring issue is they pick a house close to the warehouse, snap a picture and then take the package. FedEx driver used to work there and said they don’t even ask the drivers about the missing packages at Ontrac. They simply want you to go right to the merchant. Merchant says it was delivered.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.