If i could give this company zero stars I would. I received a text saying that my package was not able to be delivered AFTER I had left clear instructions on where to leave the package. So I attempted to speak with someone HA! What a joke, why would i want to text with someone about my package. The number listed is always busy. They do not allow pick up because of a missed delivery, and there redelivery take 1-2 business days, when it was not even your fault that the delivery was missed. So i asked well does it even show an attempt was even made because i was at the address provided. They did not have an answer. This logistics company is the worst of the worst and their customer service is trash!!!!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.