These people are the worst. I have never ever lost a package except those delivered by OnTrac. They said they delivered my package, uploaded the picture of the package but it was nowhere to be found! This happened on 1/28/25. My building management viewed the front door camera and sure enough the delivery person took the package! The merchant refunded me fully fortunately. Merchants should never use OnTrac for delivery!!!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.