They said they "attempted" a delivery. I texted back and forth with their support agent, who was rude and not helpful. She showed me the address that they had, and it was half an address. I checked my communications with the seller, and the seller emails showed the correct address. I texted the support agent this and she said that's not true and they were given the incorrect address?! The seller confirmed that they did have the correct address. So Ontrac screwed up typing in an address, and then lied.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.