My package was clearly sent to the wrong address. I informed the company about this issue, but after their so-called 'investigation,' they concluded it was delivered correctly. Additionally, there's no phone support available; only an online virtual assistant. I strongly advise against using this logistics service.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.