ontrac.com

1.1
1.1 Based on 400 reviews

OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping....

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Frustrating Delivery Experience

I recently made a purchase and the delivery service was responsible for bringing it to me. For some reason, they didn’t deliver it to my home, even though I'm only a short distance from my mailbox. I’m puzzled as to why they wouldn’t bring my package directly to me. They took a photo as proof of delivery, but when I went to retrieve my package, it was missing. It seems careless to leave my package in a place where it could easily be stolen. I can’t help but wonder if the driver took it themselves. The items were too many to fit in the mailbox, so I wouldn’t expect a driver to leave them out in plain sight by the road.

1
Date of experience: Dec 14, 2025

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Business Details

  • OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.

  • language https://ontrac.com

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