This is by far the worst delivery service I have ever encountered. Their only communication option is chat, which is unhelpful. They showed no concern when a package containing a child's Apple Watch was stolen by their delivery personnel. The driver falsely claimed my address was incomplete while taking the box from the back to the front seat, where he opened it, removed the watch, and left, all of which was captured on video. They should be embarrassed. Terrible service! Terrible individuals!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.