I lost my cat due to the service's failure to deliver the medication prescribed by the vet. We reached out multiple times as the drivers ignored the delivery instructions. This morning, they marked the item as 'delivered' and backdated the delivery date. Their dishonesty has serious consequences for their customers. It's hard to believe they are still in business after such negligence. I am extremely frustrated with this service. Merry Christmas to us, I suppose.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.