The experience has been terrible…I have consistently faced issues with this service since my first problem in 2022, and it continues with my latest issue today! I can’t understand why businesses would choose to work with them. They only end up providing false information about lost packages, placing blame on the customer, or incorrectly stating that delivery attempts were made.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.