This service has been incredibly frustrating. I ordered a part that was supposed to arrive within six working days, as I needed it to complete a weekend job. After four days without any updates, I reached out to my supplier. It turned out the part hadn’t even shipped, and I was misled about its actual shipping status. Now, nine days later, I still don’t have the part, and they are saying it will take another two to three days. My customer is upset, and I’ve lost their business. I will definitely check with any future suppliers about their logistics before proceeding.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.