The item was delivered, but the driver proceeded to turn around in my front yard during a rainstorm, damaging my lawn. I've made numerous attempts to reach out to the support team regarding this issue, but they have been unresponsive. I even have video evidence of them driving through the grass.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.