I'm adding on to the terrible reviews because how is this company even open still? Macy's is STUPID for using this service. My package came destroyed and damaged the item in the box. The delivery driver was carrying the box by one of the ripped holes and threw it on my porch.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.