Absolute scam, don’t buy from this company. Advert says based in Netherlands, it sells cheap Chinese rubbish. Thin poor quality towels, and ridiculously poor quality robe (nothing like the pics!). Company offered 15% of cost to not send back, but I wanted my full refund as items not as advertised. I paid to return the items and one month later they are stuck in a Chinese customs apparently waiting documentation from me. I have been unable to speak to anyone at Chinese customs. Liaised with Onuia to explain the situation. They are not interested, won’t refund until they receive their cheap towels back! My advice - don’t bother, don’t waster your money with these scammers! Update: Upon posting the review Onuia were responsive and reached out to apologise for the poor quality of the items received. They have also offered a full refund, which I am waiting on. Watch this space. I will update once the refund has arrived.
Claim your business profile now and gain access to all features and respond to customer reviews.
