onuia.com

3.1
3.1 Based on 160 reviews

...

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Dylan Cooper
Felt scammed but Towels aren’t bad

I felt scammed by their deceptive marketing but since receiving the 10 bath towels, I’m happy with the colour and the sewing quality. The towel I tried is absorbent. Haven’t tried it in the wash but I’m sure it requires a gentle wash based on the other reviews of piling and fraying. Originally tried to cancel my order after being uncomfortable with the company’s reviews and spoke with a chatbot named Emily. I don’t think I will return the towels as they work well and are soft and the tag says Egyptian cotton — Maybe it is, maybe it isn’t.Was offered a partial refund. I suggest they change their advertising. It ruins the buying experience for people excited for fairly priced towels.

3
Date of experience: Oct 14, 2025

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