Onuia is marketed as a luxury towel brand, known for its premium quality and elegant designs. However, the company is currently facing financial difficulties and is advertising a 50% discount on all products. Unfortunately, my experience with their product was quite disappointing. I ordered a bathrobe that was advertised as made from Egyptian cotton, but it turned out to be 100% polyester with no tags or proper description. This misleading practice is not only disappointing but also quite scandalous. I want to share this experience so that others are aware of the potential pitfalls when shopping with Onuia. When I tried to return the item after several communication , they offered me partial discount and informed me it costs 45$ to refund teh item so I better keep the item! I stopped communicating with them as it seemed waste of time. I just wish others don't do teh same mistake I did!
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