I’ve been a loyal OpenAI subscriber for a long time, but the events of this week have made it impossible to trust this company as a reliable business partner.
Since October, the user experience has been plagued by those "safety routers" that Sam Altman himself admitted were poorly launched and frustrating to use. Despite that admission, we were forced to deal with the constant rerouting and degradation of GPT-4o. During that same period, Altman explicitly told the community that there were no plans to sunset 4o, reassuring those of us who had built actual business workflows around that specific model’s nuance and consistency.
That turned out to be completely false.
Yesterday, February 13th, OpenAI officially pulled the plug on GPT-4o, ignoring the massive #keep4o movement and petitions from thousands of users who rely on this tool for more than just "chatting." Many of us have integrated this model into our daily professional lives. To remove it so abruptly—after promising not to—is not just a bad business move; it’s unethical.
OpenAI has effectively "baited" a professional user base into depending on a tool, only to switch it out for a version that doesn't meet the same creative or technical standards. If you're looking for a stable platform to build a business on, look elsewhere. OpenAI has shown that they value their internal pivots over the stability of their customers' livelihoods.
Claim your business profile now and gain access to all features and respond to customer reviews.
