Acquired a Tesla Model 3 2019 in October 2024, car had damaged computer, from powering up the car at pickup location in Romania, Pitesti, at shipping hub, the cameras, GPS and many more were not working. There were clear errors in Service mode of the car about Autopilot computer not working. Tesla official service Romania verified car for 3 instances offering me proof that car computer is not working.Like any computer if you shutdown car for long enough or reset the car, it would work for another 20-30 minutes before crashing again.Openlane specialist asked all kinds of impossible documents and info for 3 months: first he wanted pictures then he asked video, then he asked Tesla summary, then he said Tesla summary is not good because it states that 'if defect reappears, after reproducing again and asking Tesla to rediagnose, Openlane asked for car logs. Tesla refused to give car logs as they are company property. I provided them a full summary diagnostics from Tesla with low level electric circuit diagnostic and DAS diagnostic.They claimed these were not done at Tesla and that I could have done remotely while I had send them pictures of invoices, bills and on those it states clearly the car was in service each time, they have phone numbers and contacts on the papers.I have also asked them to come to Romania at Tesla with me, providing early visibility (2 weeks plus) in the each scheduled Tesla visit.Openlane then in January 2025 just shutdown the case claiming I did not meet conditions for compensation.DO NOT BUY AGAIN ANYTHIN FROM OPENLANE, UNLESS YOU ARE READY TO GO TO TRIAL WITH THEM AS I WILL DO
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