I ordered my product over 12 days ago. The product was supposed to shipped in 4 days, because it is not a custom product. I received a notification that a shipping label had been created the same day I ordered. I now understand that they create the shipping label immediately, so you are not able to go on the site and cancel the order once you realize you will NEVER receive the product. I received a notification a couple of days ago stating the order has been shipped. I know that is FALSE because, USPS is still stating that a shipping label was created but they have not received the item. I read the reviews for this company after I purchased which was my fault. I should have researched this company before I placed an order. They do not have a customer service phone number, which should tell you how non existent their customer service is. The reply time to their customer service emails is extremely too long and when they do answer they give you the run around. PLEASE DO NOT ORDER ANYTHING FROM THIS WEBSITE.Order reference number has been sent. This is a legit review. It should not be flagged.
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