I purchased a 132 lb Kelly circular concrete patio base for an umbrella. Received it in June 2020. When received the box was just ripped open and the FedEx guy indicated he had to retape it as it was a mess. When I opened the box, the stainless steel support pole was delivered dented/bent. I emailed OpenSky.com several times and have not heard to date from them. Wanted to get a return shipping label so I could return it as they indicate on there website. However no response to date. I even emailed the manufacturer, GDF Studios and they did respond and indicated they were sorry that I received a damaged product. However they indicated since I bought their product through OpenSky.com that they had to take the product back me credit my account or send me a new support pole that was damaged. GDF Studios indicated that they are out of the product until approx 7/27/20 and that I would be better off returning the product. So where are you OpenSky.com in sending me a return shipping label and crediting my credit card?Pete RunfolaOpenSky has contacted me and sent a return shipping label for the damaged product. Could certainly have been damage during shipment. They have indicated that they are crediting my credit card within 3-5 business days. They are being very responsive! Thanks again OpenSky!
Claim your business profile now and gain access to all features and respond to customer reviews.
When over 70,000 independent merchants come together, you get to shop the most eclectic and eye-popping variety of quality goods in the world. We play matchmaker, connecting the merchants selling that perfect something to shoppers looking for something perfect.
