It is impossible to contact a human. Been a member since 2006 and have never been able to use the points system. Tried to day, and was issued a "credit" that was 0 dollars (supposed to be $10)...after 18 years...Terrible app and experience!
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Make online reservations, read restaurant reviews from diners, and earn points towards free meals. OpenTable is a real-time online reservation network for fine dining restaurants.