They suspended my account for no-show, because the restraint marked me as a no show!! I didn’t even know this had been happening because I don’t check my emails after I have a dinner! Open table has made going to dinner a homework assignment. And their customer service SUCKS. I deleted the app. Leaving a bad review everywhere I can. I’ve been a hostess before. They probably don’t know this is causing an issue and sometimes think someone has shown if they go through another hostess to get seated and mark them as a new table. It shouldn’t be a big deal. Not being able to get someone on the phone to right this wrong immediately is CRAP.
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