They started off as being great, but the past few years it has been less then awful. Firstly you are MUCH better off to get a specific time and your number of people by calling the restaurant directly. Restaurants ONLY ALLOW A FEW TABLE AT UN-PEAK TIMES FOR OPEN TABLE MEMBERS. There is ZERO customer service at Open Table- and their rewards program is SO NOT worth It! Better to use rewards program of the specific restaurants that have one. To end my use every again with Open Table, is that their website is consistently having problems and very difficult to navigate/get on that coupled with zero customer service via live chat/on-line or a easily found customer service number to call- don't bother!
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