Ordered ours in Sept 25 for my son's school sports. We haven't used it once. All we've been trying to do is mould it to fit his mouth. Before placing the order I rang them and spoke to a lovely lady who guided me on which ones would be suitable for my son. Based on her revommendation I purchased them for my son. We have tried moulding it at least 8 times. It's such a shame and a total waste of money that he hasn't even used it once. It's shoved in a corner of useless things and every few months we try and have another hoping we'd be successful. I'm not surprised it doesn't fit because there is so little of the moulding material in the mouthguard that when my son bites down on it for moulding, all the material squashes to the bottom and doesn't actually mold to his teeth shape at all! Such a waste of money, so disappointed, I'm never going to buy from them again. They visit my son's school for custom fitting so glad I didnt pay the 40 something for this bit of rubbish. I've raised this with the customer service team on 2 ocassions and all they say is keep moulding it. Needs several goes before it fits right. Well we've done it so many timea that the gold mould is now breaking into pieces making it a choking hazard so about to go in the bin.
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