The customer service is the biggest BS. A 30% voucher on an order isn't taken into account during the charge, and they claim it's taxes. That wasn't the case with the previous order though. All taxes have to be stated directly in the total price, not afterward. Then I send them a comparison order with an order number and they simply claim this order doesn't exist – so ridiculous. They're just deducting €51 more from the account than was stated in the order, which is exactly what the voucher was for. And then, incredibly brazenly, they offer a 10% refund instead of the agreed-upon price in the order. The main thing is free shipping, but the return shipping costs are, of course, also borne by the buyer.
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