opthemes.com

2.4
2.4 Based on 45 reviews

...

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Stacy
Scam - Horrific customer service

I would rate this store zero stars if possible. I had been charged more, as other people had, because the store purposely does not include tax in the final total but still charges you for it. I reached out to the service email and had not heard back. I reached out to the Instagram page, which informed me that they had been emailing me back, and I had not responded, WHICH WAS FALSE, and because I mentioned the price discrepancy, they placed a hold on my order. I placed the order a month ago and have not received the items despite spending over $100. There is no tracking update whatsoever, so I can't even tell if it shipped or not. If I don't receive my items in the next week, I'll be filing a dispute with my bank. Do NOT buy from here.

1
Date of experience: Aug 11, 2025

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