opthemes.com

2.4
2.4 Based on 45 reviews

...

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Jinah Kim Luna
This company charged me about 30% more…

This company charged me about 30% more than the amount I paid at the time of order, and when I asked for the reason, they said it was due to sales tax.Also, I did not receive a confirmation email after placing my order. When I inquired, they claimed that I had entered my email address and name incorrectly. However, I had used the auto-fill information saved on my phone, and upon checking again, there was no mistake. The company even showed me a screenshot claiming I entered it incorrectly, but it seems manipulated.Because the charged amount was different from the order amount, I immediately filed a dispute with my credit card company. However, the company kept asking me to cancel the dispute, insisting they could resolve the issue themselves. At the same time I filed the dispute, I also had my card reissued. I will no longer be in contact with this company.

1
Date of experience: Sep 05, 2025

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