The location of Villa Rose was fine. We stayed for three weeks and rented a car for the final week in order to explore the island. Unfortunately much of the equipment in the villa was sub-standard. On arrival the parasol was ripped and broken (took five days and two visits to supply a new one). The clothes dryer was broken and rusty, the dishwasher left many items unclean, the blanket was stained, the cushions dirty. I could go on but the worst was the double mattress which sagged in the middle and made sleeping difficult. We were told a new one would be provided...and two different people turned up to measure the mattress....but a new one never arrived. On the plus side the weekly clean was thorough and the villa was quiet at night. Such a pity that the owners don't realise that it's the 'little things' that often make for a great holiday. Even some of the 'welcome pack' items still had their 1 euro and 1.50 euro stickers on them. Hardly quality!!!
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We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.See more
