10 OUT OF 10! Wouldn’t send anyone anywhere else. In a nut shell optimise we’re Person-centred, flexible, patient and professional. I have always felt somewhat out of place, at school, social situations, work and university. As a social work student at university I wanted answers about my difficulties because I want to be able to thrive the best I can. For me this isn’t like school anymore, this is a career path and I need support now more than ever. From the moment I met with the professionals I was made to feel comfortable and able to be myself. As an adult looking for help with who I am and my identity which for so many years has been scrutinised, I couldn’t have been given better guidance. In honestly this assessment came with some uncomfortable questions and I felt I could answer them with confidence knowing I had 2 of the most genuine, professional, patient and calm people to work with. From the start of my journey I was sent some questionnaires. This makes the process very thorough, which is what you need when looking for guidance and want a job done properly. In honestly I struggled with understanding the questionnaires and answering them (one of the reasons I came to this service) and from an email I’d sent, I had a conversation on the phone in a matter of days with support and help. For anyone that see’s those many questionnaires and might be like me, they can look daunting and procrastination takes over, it makes you regret ever asking for help. But trust me, stick with it, and trust the professionals to help. My first assessment with one of the nurses Lauren having someone so humble, genuine and patient was exactly what I needed and was looking for in a health setting. Honesty is important when working with people and that’s what I got. Second assessment with a psychiatrist I really didn’t know what to expect but wow! Calm, supportive, genuine and most importantly non-judgmental. If there were questions I didn’t want to answer I didn’t feel pressured to do so. And even gave me more information about my diagnosis that I didn’t realise was related. Thank you Rashad! If you want honesty, kindness and person centred Optimise is where you need to be. Hearing from friends and family who have had assessments themselves, it doesn’t sound to me like the other clinics took their time with them as much as optimise do with their clients.
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Optimise Healthcare Group is a specialist service offering a range of treatments for those suffering from debilitating mental health conditions.
Led by a team of leading consultant psychiatrists, psychologists and mental health nurses, Optimise Healthcare Group combines years of working in both private practice and NHS to deliver effective, non-invasive mental health treatments for long term recovery.
Our trained team of mental health experts are with you every step of the way and are available to offer reassurance, advice and expertise when required.
All treatments are delivered with empathy, warmth and understanding.See more
