I ordered jan 14th it was confirmed that day and you got my money jan 15th and I still have no protein powder I ordered the 1.5pound I always order from this company until now you got my money and I have me nothing and I called today since it had been 7 days no tracking it keeps saying confirmed for 7 days I talked to a women as she was totally rude and not trained how treat people I loved this protein swore by it no longer will I be a customer I asked for some proof it had shipped she said It is out of my hands ups has it I said no they do not I have no nothing saying they have it and I have ups my choice they show things that shipped without tracking and there is nothing there so she lied they jave myoney and she was rude now we are going on 8 days no protein powder I always order every month past 2 years and it has very much interfered with my training and workouts I rely on my protein daily how could I when your company is terrible to customers and gives no shipping no reassurance that you will take care of it she did nothing I will be going elsewhere I hate to I do not have. A choice this is wrong and that lady told me there was nothing she could to was wrong to you are responsible for the package until it reaches the customer safely you are responsible for it I am very disappointed are these people trained to not help us why be so unhelpful and rude I cannot have protein company mess with my workout and training I cannot believe they are trying to resolve this unbelievable it is stressing me soo bad Update ..,, Now it is the 8btg day and I got a response from them yesterday they gave me my shipping and apologized and said they would have it overnightes which I was seriously hoping it would be I really need it and we are getting a really terrible snow storm this weekend might not be able to get shipments delivered until next week sometime I was really hoping they would do this for me since I did pay for the protein powder on the 14th and really overnighting is should be the least they could do for em since it has been 9 days it still says confirmed..,, anyways I did not get it yet and the status has still not changed yet either I do not kniw what to say i want proof of the overnighting and proof that anything has changed it seems that I got an empty promise I got my shipping back they still have my money for the protineni do not know I am seriously disappointed.
Claim your business profile now and gain access to all features and respond to customer reviews.
Optimum Nutrition: Creators of 100% Whey Protein (The Worlds #1 Protein Powder), Pro Complex, Diet Products, Strength and Recovery Supplements, and other health and nutrition products.