I contacted Optimum Nutrition customer care to correct my shipping address—a simple request that should have taken minutes. Instead, I was met with extremely rude behavior from the representative. They were dismissive, unhelpful, and repeatedly hung up on me while I was trying to explain the issue.This level of unprofessionalism is unacceptable, especially for a well-known brand. Customers shouldn’t be treated with disrespect for asking for basic assistance. Very disappointing experience, and it has completely changed how I view this company.
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Optimum Nutrition: Creators of 100% Whey Protein (The Worlds #1 Protein Powder), Pro Complex, Diet Products, Strength and Recovery Supplements, and other health and nutrition products.