I needed to pay a doctor bill using my debit card. I was instructed to transfer funds from an investment to savings, which I did on December 1. However, the money wasn't available after five days as promised. When I reached out again, I was told weekends don’t count, despite no weekend between Monday and Friday. I called back on Tuesday due to the continued unavailability of funds. The representative couldn’t explain why the money was stuck in a high-yield savings account and had to submit a problem ticket. I’m still waiting for a response after a full day.
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