optus.com.au

1.2
1.2 Based on 861 reviews

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Rhonda L.
Terrible experience with this internet service.

I typically don’t write reviews, but my experience with this internet provider has been so poor that I feel compelled to share. This company is undoubtedly one of the worst in the industry. I lose internet connection every few days, making calls to their support team a regular occurrence. It's absurd to pay for a service that frequently fails to deliver. Each outage leads to the same ineffective 'troubleshooting' routine that never resolves the issue. There are no real solutions, no accountability, just constant frustration and lost time. If switching to a different provider wasn’t such a hassle, I would have left long ago. That alone speaks volumes about the quality of this service. If you're considering this provider, think twice. Save yourself the trouble and steer clear.

1
Date of experience: Jan 24, 2026

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