Wow omg what can I say . What a joke and they charge me top dollars for internet and the last 2 days I have been on the useless chat trying to get our internet stable . Optus must have egg shells for HFC cable because in the last 10 years it’s been a problem for our business and my kids sometimes have to go and use the library wifi . We have an internet plan of 650mbps average speed and the average on a good day is 159 but last speed test was 10mbps . It seems the internet coming to my house is pretty bad and my neighbour opposite me has the same problem. Unfortunately Optus will never fix this problem and does not hold the skill to do so . This 91% trust pilot score of bad experience and the worst reviews must be taken seriously 😟 please I beg you optus just fix your system and for gods sake get some local support not script readers from overseas. Maybe ask Aussie broadband how there rating is just amazing.
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